1. Program description
WorkGrid Pro and authorized account owners may send SMS/text messages in connection with the Service. Message types may include:
- Transactional / account: login or security alerts, schedule changes, task reminders, invoice or approval notices you or your company configure
- Customer / job communications: messages your company initiates to clients or crew using phone numbers stored in the account
- Marketing (optional): product tips or offers only if you separately opt in
Message frequency varies. Message and data rates may apply.
2. Consent
By providing a mobile number and opting in (for example checking an SMS consent box, replying YES to a confirmation, or enabling SMS notifications in Settings), you agree to receive texts as described for that opt-in. Consent is not a condition of purchasing WorkGrid Pro.
If you are an account owner sending texts to customers or workers, you are responsible for obtaining and documenting any legally required consent before messaging them, and for complying with TCPA, CTIA, carrier, and local rules.
3. Opt-out
You can cancel SMS at any time by texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to the number that messaged you. After you send STOP, we will send a confirmation and you will no longer receive program messages from that line—except that we may send a final confirmation. You may also disable SMS in product settings where available, or email hello@workgridpro.com.
4. Help
Text HELP for assistance, or contact hello@workgridpro.com / our contact form.
5. Supported carriers
Supported carriers may change and typically include major U.S. wireless providers. Delivery is not guaranteed on all networks or devices. Carriers are not liable for delayed or undelivered messages.
6. Cost
WorkGrid Pro does not charge a separate per-text fee for standard program messages unless stated in your plan, but your mobile carrier’s message and data rates may apply. International rates may differ.
7. Privacy
We use phone numbers and message metadata to deliver and troubleshoot SMS, prevent abuse, and operate the Service. See our Privacy Policy. We do not sell your opt-in information. Mobile information is not shared with third parties for their own marketing.
8. Eligibility & accurate numbers
You represent that you are the subscriber or customary user of the number you provide, and that you will update the number if it changes. You must be of legal age to consent to SMS in your jurisdiction.
9. Prohibited content
You may not use WorkGrid Pro SMS features to send unlawful, deceptive, harassing, or spam messages, or to text people who have opted out. We may suspend SMS features for misuse.
10. Changes
We may update these SMS Terms by posting a revised version on this page. Continued participation after updates constitutes acceptance. Our Terms of Service also apply.
11. Contact
WorkGrid Pro — SMS support: hello@workgridpro.com.